Dispute between COLT and BT about the level of charges for partial private circuits
Own-initiative investigation: Monitoring and enforcement of mis-selling and conduct relating to the transfer of customers between communications providers
Own-initiative investigation against THUS plc about compliance with General Condition 4 (Emergency Call Numbers)
Ofcom’s Investigations Programme
Dispute between Mapesbury Communications and T-Mobile about mobile termination rates
Own-initiative enforcement programme to give effect to General Condition 22 (Service Migrations)
Investigation into Phones 4U Limited regarding allegations of misconduct in the retail selling and marketing of telecommunications goods and services
Dispute about per-customer line transaction charges for Carrier Pre-Selection
Own-initiative investigation: Monitoring and enforcement of rules preventing annoyance caused to consumers by silent and abandoned calls
Investigation into Just Telecomms UK Ltd (trading as Lo-Rate Telecom) regarding allegations of misconduct in selling and marketing of telecommunications services
Own-initiative enforcement programme to give effect to General Condition 4 (Emergency Call Numbers)
Own-initiative investigation into Telephonics Integrated Telephony Limited about sales and marketing and the use of information obtained during the transfer process
Super-complaint on the cost of calls made by prisoners
Second Ofcom own-initiative investigation against various Communications Providers about enforcement of the requirement to implement and comply with a Dispute Resolution Scheme
Second own-initiative enforcement programme: compliance with General Condition 14.2 (“GC 14.2”)
Own-initiative enforcement programme into VoIP providers’ compliance with General Condition 4 (Emergency Call Numbers)
Disputes from THUS, Cable & Wireless, Global Crossing, Verizon and Virgin Media against BT about the level of charges for partial private circuits
Notification of Contravention of General Condition 1.2 under section 94 of the Communications Act 2003
Complaint from Energis Communications Ltd about BT's charges for NTS call termination
Complaint from Thus Plc and Gamma Telecom Limited against BT about alleged margin squeeze in wholesale call pricing